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Posted on: December 7, 2025

The Power of Moments – By Chip Heath and Dan Heath

Posted on: December 7, 2025

Customer Experience: What, How and Why Now – By Don Peppers

Posted on: December 7, 2025

The Cult of the Customer by Shep Hyken

Posted on: December 7, 2025

Hug Your Haters – How to Embrace Complaints and Keep Your Customers by Jay Baer – Turning Complaints into Opportunities You Can Use

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