Our Accreditations & Partnerships
Our Accreditations & Partnerships
Our Accreditations & Partnerships
At Impact Associates, trust and credibility are at the core of everything we do. Our accreditations and partnerships reflect our commitment to excellence, quality, and continuous improvement. We collaborate with recognized bodies and institutions to ensure our services meet global standards and deliver real value.
Quality Assurance
Global Recognition
Client Confidence
Our Accreditations
Center for Organizational Excellence Research (COER)
COER is a globally recognized research leader in organizational excellence and benchmarking field. Through our partnership, we apply evidence-based frameworks and international benchmarks to help government entities and Private organizations assess performance, strengthen operating models, and improve productivity. This enables data-driven improvement initiatives that deliver measurable results in institutional performance and service outcomes.
Global Benchmarking network
The Global Benchmarking Award is a globally leading framework for assessing benchmarking maturity and organizational learning. Through this partnership, we support organizations in establishing enterprise-wide benchmarking program, defining clear maturity roadmaps, and translating insights into practical performance improvement actions. We also deliver training on the TRADE Best Practice Benchmarking methodology across its three levels, enabling teams to build structured, repeatable benchmarking capability that strengthens performance, service quality, and strategic decision-making.
International Best Practice Competition (IBPC)
IBPC is a globally respected authority in evaluating and recognizing best practices. Through our consulting alignment, we support organizations in preparing complete and competitive IBPC submissions by structuring best practice cases, assessing readiness against evaluation criteria, and guiding teams through all award requirements. This enables organizations to present proven practices with confidence, strengthen organizational learning, and achieve measurable performance recognition.
The CX Academy
The CX Academy is a globally recognized leader in customer experience capability development. Through our consulting partnership, we leverage its proven frameworks and tools to support organizations in diagnosing CX maturity, improving journey design, and embedding customer-centric operating models that deliver consistent service quality and measurable experience outcomes. In parallel, we deliver professional CX training programs in collaboration with The CX Academy, including CX Essentials, the International CX License, the CX Professional Certificate, and the CX Diploma, enabling teams to build practical, applied CX capability aligned with global standards.
Assessment Services Ltd
Assessment Services Ltd is a UK established leader in the government excellence assessment and accreditation backed by the UK Cabinet. Through our advisory partnership, we support organizations in conducting structured service diagnostics, identifying performance gaps, and strengthening service management systems to improve consistency, operational control, and overall customer experience outcomes.
CCA Global
CCA Global is one of the world’s leading accreditation bodies for customer experience and call centers and digital service channels. Through our partnership, we help organizations assess CX maturity, benchmark performance, and embed continuous improvement practices within their operating models, delivering clearer roadmaps to improve service quality, credibility, and customer trust.
The Corporate Governance Institute (CGI)
The Corporate Governance Institute is a globally recognized authority in governance advisory and capability building. Through our partnership, we support organizations in strengthening governance maturity, enhancing oversight and accountability frameworks, and embedding governance as an operational system that improves decision quality, transparency, and long-term institutional confidence.
International Association for Strategy Professionals (IASP)
IASP is a globally recognized leader and the world’s foremost professional authority dedicated to advancing strategic practice. Through our consulting partnership, we support organizations in strengthening strategic capability, improving planning quality, and enhancing execution governance, ensuring strategies are actionable, measurable, and aligned with institutional priorities and performance outcomes. In parallel, we deliver professional strategy training in collaboration with IASP, including the Strategy Planning Professional (SPP) and Strategy Management Professional (SMP) certification programs, building practical and sustainable strategic capability across organizations.
APMG International
The APMG International and World Bank Group consortium is a globally recognized authority in Public–Private Partnership (PPP) capability and accreditation. Through our consulting partnership, we support organizations in strengthening PPP readiness by improving project structuring, procurement, and lifecycle management. Complementing this, we deliver the CP3P training program—CP3P Foundation, CP3P Preparation, and CP3P Execution—enabling teams to build practical, end-to-end PPP capability and deliver partnership projects with confidence and measurable value.
Business Agility Institute (BAI)
The Business Agility Institute is a global thought leader in organizational agility research and benchmarking. Through our consulting partnership, we support organizations in assessing agility maturity, benchmarking capabilities, and designing practical transformation roadmaps that enhance adaptability, decision-making speed, and delivery effectiveness across leadership, teams, and operating models. In parallel, we deliver structured business agility training in collaboration with BAI to build sustainable, organization-wide agility capability.
Strategic Partnerships
Partner with a firm that meets the highest standards—because your organization deserves nothing less.